WARRANTY POLICY

Quality is at the core of the products sold at bigpassport.com. The frames sold at bigpassport.com are made from the best quality acetate and steel or titanium.

One-year conditional warranty on all our eyewear, applicable from the date of delivery

Warranty Timeline

• One year conditional warranty is offered on all our eyewear, applicable from the date of delivery.
• 6 months Warranty is offered on Mask Sunglasses.

Warranty includes

Warranty excludes

Warranty conditions

• This warranty will automatically terminate on the expiry of the warranty period.
• This warranty is valid only when purchased through bigpassport.com
• The decision of the company on the nature of the defects and applicability of the warranty will be final.
• The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages

Warranty requirements

• Please email the pictures of the product to be duly validated to  support@bigpassport.com along with the order ID.
• Pack the product properly for reverse pick up to avoid any transit related damage.
• Please send back all accessories received along with the product to avoid any delays in claim